Whistleblowing is the indication of a grievance or misconduct either in the company or in the supply chain with the intention of preventing damage to the TIEFENBACHER GROUP.
Whistleblowing can be done confidentially and anonymously. To avoid possible negative consequences for the whistleblower, the whistleblower’s safety is guaranteed by using our digital platform saved in the cloud in Germany.

Compliance with laws, regulations, ethical and environmental standards is part of our positive and open corporate culture.
You may be aware of harmful behavior or risks which endanger the TIEFENBACHER GROUP. We are interested in facts so that potential misconduct can be resolved before any harm occurs. Your report will help to quickly identify financial losses and reputational damage and will also ensure the company’s sustainable success. Please report about violations in terms of quality and safety standards for our products, human rights, environment, data protection and IT security, finances or any other serious compliance concern. Our Whistleblower Platform can be used by anyone, anywhere, anytime.

With the Whistleblower Platform of TIEFENBACHER GROUP, violations of the law can be reported confidentially and anonymously. Whistleblowers can log in via the link on our websites and submit their report using predefined questions or free text. Additionally, photos or files can be uploaded.

There are several steps to the reporting process:

• First, you will be asked to read some information on the protection of your anonymity.
• On the next page you will be asked about the main topic of your report.
• On the report page, you can describe the incident in your own words and answer some questions via a simple answer selection. Next, you can use a free text field and attach a file. Please bear in mind that documents may contain identifying information about the author, so to stay anonymous please check file names and the file properties information.
• Before submitting the report, you can decide whether you want to provide your contact information or remain anonymous. The platform works like a locker that can be accessed from two sides. You will be asked to set up a personal PIN and then a 16-digit access code will be generated automatically. Please note these login details with which you can log back into the locker later. The TIEFENBACHER GROUP thus has the opportunity to make inquiries. The locker can only be accessed by the whistleblower with the login details and should therefore be kept in a safe place.

Please do NOT use any technical device such as a PC or smartphone that has been provided by your employer to submit your report, instead please use your private equipment – or rather public places like internet cafés and hotels in order to completely exclude any possible technical traceability.

If you already have submitted a report, you can access it directly via the “Login” button.

The overriding principle of the Whistleblower Platform of TIEFENBACHER GROUP is to protect the whistleblower. The system’s anonymity protection function is certified by an independent body.

If you lose your login details, please submit a new report and set up new access credentials. As this will be a new inbox, you cannot see the content of your previous report.

Your report is anonymized using encryption and other special security routines. You will never be asked for personal information during the reporting process. Please do NOT use any technical device such as a PC or smartphone that has been provided by your employer to submit your report, instead please use your private equipment – or rather public places like internet cafés and hotels in order to completely exclude any possible technical traceability.

The ombudsman of TIEFENBACHER GROUP, an external body, will contact you via the secure inbox to provide you with feedback on the status of your report or to ask questions if details still need to be clarified – you will remain anonymous throughout the dialogue. We are interested in reports to avoid damage or a loss, not in you as a whistleblower.

Reports can only be seen by by our ombudsman, an external lawyer who manages the Whistleblower Platform for the TIEFENBACHER GROUP. The platform operator has no access to the information. Our ombudsman will initiate the next steps.

Within one week the ombudsman of TIEFENBACHER GROUP will leave a confirmation of receipt in the locker. You may be contacted to investigate the case further. After 3 months at the latest, the ombudsman of TIEFENBACHER GROUP will inform you by leaving a message in the safe locker about how your report has been dealt with. Therefore, please keep the PIN in order to be able to log in again. If you have not been informed of the result after 3 months, you should take the case to the public. Your protection as a whistleblower is guaranteed as long as you do not go public with your report within these given deadlines.

Your data is safe with us! The highest level of security for your data is a matter of course for us and an indispensable requirement for successful whistleblowing solutions. The Whistleblower Platform of TIEFENBACHER GROUP is GDPR-compliant and the certification by TÜV and DIN ISO 27001 is currently being implemented. The system is hosted by Deutsche Telekom. Information on the cases can only be viewed and processed by our ombudsman. Whistleblowers can use an individual PIN to view the data relating to their report and the TIEFENBACHER GROUP’s responses. Beyond that, nobody has access to the information.